Refund policy

πŸ’œ Return & Refund Policy

πŸ“¦ Returns (Click to expand)

I accept returns within 30 days of delivery for unopened, still sealed, and unused hand creams.
To start a return, email me at shirorocks05@gmail.com with your order number.

πŸ“ Conditions for Returns (Click to expand)

  • Must be unopened, unused, and in original packaging

  • Customer covers return shipping

  • Original shipping fees are non-refundable

  • Refund is issued once the product is inspected and approved

🚫 Final Sale Items (Click to expand)

These items cannot be returned for safety and hygiene reasons:

  • 🍬 Kohakutō/ edible crystal candies

  • 🎁 Edible gift sets

  • Any future products marked Final Sale

πŸ’” Damaged or Incorrect Orders (Click to expand)

If something arrives damaged or wrong, please email me within 48 hours with photos.
I’ll fix it right away β€” your happiness matters to me. πŸ’œ

πŸ’¬ Need Help? (Click to expand)

Email: shirorocks05@gmail.com
Response time: 1–2 business days